Retail is one of Australia's largest employment sectors. The ABS reports retail trade employs approximately 1.3 million Australians (May 2026), making it one of the top three private-sector employers nationally. Australia's major retail employers — Woolworths Group, Wesfarmers (Coles, Kmart, Bunnings), JB Hi-Fi, Myer, David Jones, and Chemist Warehouse — collectively employ hundreds of thousands of workers and are perpetually recruiting.
Format and length
| Element | Standard |
|---|---|
| Length | 1 page for retail assistants and casual roles. 2 pages for supervisors and managers. |
| Layout | Single column — most large AU retailers use PageUp ATS, which requires single-column format |
| Application method | Woolworths, Coles, and most major AU retailers use their own career portals. Apply directly for best results. |
AU retail metrics to include
- Sales conversion rate (% of customers converted to purchase)
- Average transaction value (ATV)
- Units per transaction (UPT)
- NPS / customer satisfaction score
- Shrinkage rate (% of stock lost to theft/damage)
- Revenue per square metre (for store managers)
Certifications and licences
- RSA (Responsible Service of Alcohol): Required for any role selling alcohol. State-specific — include your state and card number.
- Food Safety Supervisor Certificate: Required for roles handling food. Include RTO and expiry.
- First Aid Certificate: Required for most supervisor roles.
- Forklift licence (LF/LO): Required for warehouse and stock room roles.
Achievement bullet examples
- Consistently ranked #1 in weekly sales conversion across 12-person floor team at Myer Melbourne (Q3 2025: 34% conversion vs 22% store average)
- Reduced store shrinkage from 2.3% to 1.1% over 6 months through improved stockroom controls and staff training
- Managed rostering for 28 casual and permanent staff across Christmas peak period with zero understaffing incidents
- Grew accessories attachment rate from 18% to 31% through targeted staff coaching and floor repositioning
Sources: ABS Labour Force Australia May 2026; SEEK AU employment data (July 2026); Hays Australia Salary Guide FY26/27; PageUp ATS documentation (2026)
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